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How to Erase Your Mac Before You Sell It

GuidesMac
Apple MacBook Pro 14-inch (M5 Pro)

Before you sell a MacBook, iMac or Mac mini, sign out of your Apple Account and erase it. A Mac with Activation Lock still on cannot be reset by anyone else, so we have to pause the sale until it is removed.

1. Back up your Mac

Use Time Machine with an external drive, or make sure your files are in iCloud Drive. If you are moving to a new Mac, Migration Assistant can copy everything across.

2. Erase a Mac with Apple silicon or a T2 chip

On macOS Ventura or later:

  1. Open the Apple menu and choose System Settings > General > Transfer or Reset.
  2. Click Erase All Content and Settings.
  3. Enter your admin password and your Apple Account password when asked. This signs you out of your Apple Account and turns off Find My and Activation Lock.

On macOS Monterey, open System Preferences and choose Erase All Content and Settings from the System Preferences menu.

3. Erase an older Intel Mac

Older Macs do not have Erase All Content and Settings. Sign out of your Apple Account in System Preferences first, then restart into macOS Recovery, erase the drive with Disk Utility and reinstall macOS.

4. Check Find My is off

Sign in at icloud.com/find and make sure the Mac is not listed. If it is, select it and choose Remove This Device.

5. Include the charger if you can

Send the power adapter and cable with your Mac if you still have them, and choose the matching condition when you get your price.

Ready to sell?

See today's prices for MacBook Pro, MacBook Air, iMac and Mac mini.

Before you send it

  • Turn off Find My and sign out of your Apple Account.
  • Back up, then erase all content and settings. See how.
  • Remove your SIM or eSIM.
  • Pack it well. Packing tips.

Apple Mac: your questions answered

How much do you pay for Apple Mac?

It depends on the exact model, storage and condition. Choose your model on our Apple Mac page to see your offer in about 30 seconds. Your price is then locked for 14 days.

What condition does it need to be in?

Choose the condition that best matches your device when you get your price. Our condition guide explains what each one means. We test every device when it arrives and check it against the condition you chose.

How do I send it to you?

Postage is free. After you complete your sale, we email you a Royal Mail Tracked 48 label or QR code, which includes cover up to £150 under Royal Mail terms. You can also book a doorstep collection. See postage and collection and our packing tips.

How and when do I get paid?

Choose bank transfer, PayPal or cheque. We pay the day we test your device. See payments for details.

What should I do before I send it?

Back up your data, sign out of your accounts and reset the device to factory settings. Follow our step-by-step guide. Remove any SIM or memory card.

See today's Apple Mac prices