Many people upgrade more than one Apple device at a time, or clear out a drawer of old ones. You can sell them all to Sell Techs in one order. This guide explains how to prepare each type of device, so nothing is held up by an Apple Account lock.
Why Apple Account matters
Every iPhone, iPad, Mac, Apple Watch and pair of AirPods can be linked to your Apple Account through Find My. A device that is still linked can't be used by anyone else, so it can't be bought. Removing it from your account is the most important step.
How to prepare each device
- iPhone and iPad: back up, turn off Find My, then go to Settings > General > Transfer or Reset > Erase All Content and Settings. See our reset guide.
- Mac: back up with Time Machine, sign out of iCloud, turn off Find My Mac and erase it. See our Mac guide.
- Apple Watch: unpair it in the Watch app on your iPhone. This erases it and removes Activation Lock.
- AirPods and AirTags: remove them from the Find My app under Devices or Items.
- Apple Pencil and keyboards: forget them in Bluetooth settings.
Tip: erase your iPhone last. You need it to unpair your Apple Watch and remove your AirPods.
Getting prices for everything
Add each device to your basket with its model, storage and condition. Our guides cover each one:
- iPhone prices and our iPhone model guide
- Selling an iPad
- MacBook Air and MacBook Pro
- Apple Watch, AirPods and Apple Pencil
Sending several devices
Pack each device separately with plenty of padding. You can send up to two phones in one parcel. For larger orders or higher-value devices, book a doorstep collection or use Special Delivery. See our packing tips and postage options. Selling for a company? See our business and bulk service.
Getting paid
We test every device and pay you the same day by bank transfer, PayPal or cheque. If any device doesn't match the condition you chose, we email you a revised offer for that item, which you can accept or decline.
Before you send it
- Sign out of every account on the device.
- Back up, then do a factory reset.
- Remove any SIM or memory card.
- Pack it well. Packing tips.
iPhones: your questions answered
How much do you pay for iPhones?
It depends on the exact model, storage and condition. Choose your model on our iPhones page to see your offer in about 30 seconds. Your price is then locked for 14 days.
What condition does it need to be in?
Choose the condition that best matches your device when you get your price. Our condition guide explains what each one means. We test every device when it arrives and check it against the condition you chose.
How do I send it to you?
Postage is free. After you complete your sale, we email you a Royal Mail Tracked 48 label or QR code, which includes cover up to £150 under Royal Mail terms. You can also book a doorstep collection. See postage and collection and our packing tips.
How and when do I get paid?
Choose bank transfer, PayPal or cheque. We pay the day we test your device. See payments for details.
What should I do before I send it?
Back up your data, sign out of every account and reset the device to factory settings. Remove any SIM or memory card, and pack it well.