Why it matters: newer AirPods are linked to your Apple Account through Find My. Remove them from your account first, then reset them, so the next owner can pair them.
1. Remove them from your Apple Account
- Open the Find My app on your iPhone and tap Devices.
- Choose your AirPods and tap Remove This Device.
2. Forget them on your iPhone
Go to Settings > Bluetooth, tap the info button next to your AirPods and choose Forget This Device.
3. Reset them
- AirPods and AirPods Pro with a setup button: put both earbuds in the case, open the lid, then press and hold the button on the back of the case for about 15 seconds until the light flashes amber, then white.
- AirPods Max: press and hold the noise control button and the Digital Crown together for about 15 seconds until the light flashes amber, then white.
- Other models: follow Apple's reset steps for your model on Apple Support.
Ready to sell?
See our AirPods selling guide or get a price on our AirPods price list.
Before you send it
- Sign out of every account on the device.
- Back up, then do a factory reset.
- Remove any SIM or memory card.
- Pack it well. Packing tips.
device: your questions answered
How much do you pay for device?
It depends on the exact model, storage and condition. Choose your model on our device page to see your offer in about 30 seconds. Your price is then locked for 14 days.
What condition does it need to be in?
Choose the condition that best matches your device when you get your price. Our condition guide explains what each one means. We test every device when it arrives and check it against the condition you chose.
How do I send it to you?
Postage is free. After you complete your sale, we email you a Royal Mail Tracked 48 label or QR code, which includes cover up to £150 under Royal Mail terms. You can also book a doorstep collection. See postage and collection and our packing tips.
How and when do I get paid?
Choose bank transfer, PayPal or cheque. We pay the day we test your device. See payments for details.
What should I do before I send it?
Back up your data, sign out of every account and reset the device to factory settings. Remove any SIM or memory card, and pack it well.