After I ship my smartphone, what happens?
When we have receive your device, We'll check and test it, and send you monies if everything looks good within 2 business days. If your smartphone doesn't match the assessment, no worries! You'll get a counteroffer based on the actual condition of your device. It's always up to you whether you accept or reject an offer. If you decide to reject, you'll get your smartphone sent back to you for free.