After I Ship My Tech – What Happens Next?

You've accepted your quote and posted your phone — now what? At Sell Techs, we keep the process simple, fast, and transparent. Here’s what happens step by step after you send your smartphone to us.

📦 Step 1: We Receive Your Parcel

Once your smartphone arrives at our facility (usually within 1–2 working days), you’ll get an email confirmation. We handle all packages with care and log them into our secure system upon arrival.

🔍 Step 2: We Inspect Your Device

Our team checks your phone’s condition to make sure it matches the details you gave us. We test the screen, battery, buttons, and features to confirm everything is working as expected. As long as it matches your answers, we approve it straight away.

💰 Step 3: You Get Paid

Once the inspection is complete, we process your payment — usually the same day. If everything checks out, there are no delays. You’ll receive the money directly to your bank account, just like that.

❗ What If Something Doesn't Match?

If your smartphone doesn’t match the condition you selected (e.g. cracked screen or battery issues), we’ll send you a revised offer. You can choose to accept the new price or have your device returned to you for free.

✅ Our Promise

We make sure the moment you send your smartphone, you're looked after every step of the way. Trust SellTechs.co.uk for fast, reliable tech trade-ins.